*Update: This issue has been resolved. For any questions please refer to the CBSA website.*

The Canadian Border Services Agency (CBSA) was investigating a system problem leading to the delay in receiving inbound documents and in sending outbound messages such as acknowledgements, rejects messages, and notices (E.g. RNS, Completeness Notices) through EDI and Portal. 

The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage. The issue was resolved on

Contact your local Expeditors representative for more information and operational assistance