On June 12, 2013, U.S. Customs and Border Protection (CBP) issued CSMS #13-000306 to remind the trade that ISF Progress reports can only be viewed through an ACE Portal account.
In the message, CBP refers back to CSMS #11-000155, published on July of 2011, in which they provide information on the ISF capabilities available on the ACE Portal, as well as links to documents with instructions on how to access the reports.
Please contact your local Expeditors office for any further assistance.
CSMS #13-000306 is available online here. CSMS #11-000155 is available here.