3 Ways ECIB's Mobile App Makes Filing Claims Easier [ECIB]

Written by Marek Zbyszewski
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This week our guest blogger is from Expeditors Cargo Insurance Brokers (ECIB). ECIB provides supply chain risk management solutions tailored to the specific needs of its clients, leveraging its background in logistics and hands-on approach to claim subrogation to provide access to lower rates and broader insurance coverage. ECIB is a wholly owned subsidiary of Expeditors International of Washington, Inc. It is headquartered in Seattle, Washington, with employees located throughout the U.S., Mexico, Europe, Australia, and the Middle East.

We get it; when it comes to damaged or lost cargo, filing a claim with a provider can be quite taxing. To help tackle this issue, ECIB introduced its new cargo claims app designed to simplify the claim filing process. 

This innovative technology allows our customers to submit a claim at the moment damage or loss is discovered, therefore avoiding the hassle of processing extensive information, documents, and images. This expedited process gets the claim into the hands of an ECIB professional quickly and efficiently, thus beginning the recovery and resolution process without delay.

Here are three features of the app that can help you simplify filing a claim:

  1. Expedite your cargo claims: Simple submission screens will save you time and headaches, as well as enable you to quickly input the critical information needed to start the claim process. 

  2. Document the incident at a moment’s notice: The camera feature helps you substantiate your claim by attaching a photo or video right away. Your claim can be underway long before you return to your desk. 

  3. Save your progress: Need to finish up at a later time? No problem. All of your progress will be saved so you can come back to it later.

Take a look at our video below for a quick glimpse of the app and some of its features:


In today’s digital age, it is challenging to follow a traditional paper trail. ECIB allows you to cut to the chase with digital logistics you can trust. Reach out today for more information on how ECIB’s new mobile app can save you time and improve your supply chain!

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Blog was originally posted on March 18, 2020 8 AM

Topics: Insurance, ECIB, Cargo Claims

Marek Zbyszewski

Written by Marek Zbyszewski

Marek has been with Expeditors since 2007 and currently manages the brokered cargo policy accounts at ECIB, Expeditors’ wholly-owned supply chain risk and insurance subsidiary. His previous roles include corporate sales operations and development for Expeditors’ Corporate Risk Management group, managing the Customs surety bond program for the US and Canada, and various operational and leadership roles in the Customs brokerage department at Expeditors’ Seattle branch office.

2 minute read